Second Best Western

We stayed at the Best Western in Winter Haven, Florida about two weeks ago for one of my best friend's wedding. Even though the weekend was great, the hotel left a lot to be desired. First of all, there were ants in the room. Not too many, that's not the point. Maintenance came (after I had to call twice) and left a trap in the ceiling, but it didn't help. With a pack and play, and two kids worth of stuff, we just decided to just stay in the room and suck it up. Then, the air conditioner went out one of the three nights leaving us sweating in bed. It worked just fine the other two nights, so we're not sure what happened. Oh, and to add insult to injury, their wireless internet didn't seem to work either, but that was the least of my worries. What really got me irritated was the General Manager's "parking spot". He always parked his large, white pick up truck under the covered guest drop off area. Of course, we arrived in a torrential downpour, and had to back up under the cover (in front of his truck). He was there the next two days as well. I asked the front counter about that, and eventually talked with the GM himself. I told him that I thought he shouldn't be allowed to park there, and should leave that open for the guests. Guess what he told me?? He said "that parking spot is one of the benefits of his job". I'm sorry, but that's BS!!! I don't have a problem with him parking up close IN THE PARKING LOT, but not under the covered drop of spot. What's funny is there was a sign that said "No Parking". I guess that meant "No Parking Except for the General Manager". What's even more funny, is the picture of the hotel that I've attached came directly off the Best Western Corporate website. If you look closely, you can see his truck in the very same spot!!! I sent my thoughts to the Best Western Corporate Office, but I don't expect a reply. If I hear something, I'll be sure to let you know. Okay, I'm off my soapbox now.